This notice explains how TextGavel Inc., operating as Cyclon, handles information from this website, the early-access list and pre-orders. We’ll give you separate privacy information for Cyclon software, including pre-release versions, before you use it.
Pre-orders
Stripe handles checkout and collects your card details, so we never see your full card number. We receive your name, email address, billing address, and your order and payment status. If you’re in the first batch, we also keep the shipping address you give us for your Pixel. If you start checkout but don’t finish, Stripe may still give us what you entered, such as your email address, and where your visit came from.
We use this information to fulfill your order, contact you about it, handle cancellations and refunds, prevent fraud, and meet tax and legal obligations. We share it only as needed with the service providers that help us do this: Stripe for payments, receipts and tax calculation, Zoho for order emails, and the carriers that deliver your order. See Stripe’s Privacy Policy.
If you agree at checkout, we may send you one reminder about an unfinished order.
We keep order records as long as we need them to fulfill your order and meet tax, accounting and legal obligations. You must be at least 18 to pre-order.
Early access and messages
When you request early access, we store your email address and the time of your request so we can contact you when places become available. If you message us, we keep your message so we can respond.
Prototype questionnaire
When you submit the prototype questionnaire, we store your answers, your email address, and any name, phone type, city and demo preference you choose to share. We use these responses to improve Cyclon and, if you request a demo, to arrange it. Draft previews don’t send or store answers.
Network information
We store a hashed version of your network address with your request to limit repeated submissions. Our hosting provider may process connection data and logs to run and protect the website.
Analytics
We use Vercel to understand site visits and page performance, including pages viewed, how people move through our pages (such as sections viewed, questions opened and starting a checkout), referring sites, approximate location, and browser and device information. These tools don’t use cookies, and we don’t send your email address or form contents to Vercel analytics. If you turn off analytics for your browser, we save that preference in browser storage and a cookie.
Service providers
We use service providers to run this website and handle your requests and orders: Vercel for hosting and analytics, Supabase for early-access requests, questionnaire responses and access records, Stripe for payments, and Zoho for email. We don’t sell your personal information.
Your choices and contact
To ask about your information, correct it or have it deleted, email us at privacy@cyclon.ai. We may need to keep some order records to meet tax and legal obligations. We’ll update this page if our practices change.